Scheduling just got a whole lot easier! With Smart Ranking, you can instantly see how well each employee fits a specific shift. Each employee gets a unique Match Score, based on their experience, performance, reliability, and more - helping you choose the right people every time.
What is Smart Ranking?
Smart Ranking is an intelligent scoring system that calculates how well an employee matches any given shift.
The Match Score takes into account multiple parameters such as:
Experience in the same position, area, or with the client
Attendance and on-time rate
Overall rating and client-specific rating
No-show history and tenure
Preferred or blocked status with the client
These factors are combined into a single Match Score, showing once you hover over the employee's name, giving you a quick visual cue for who’s the best fit for the job.
Where Can You See It?
You’ll see the Match Score anywhere you manage employee bookings, including:
Available Employees column
Booked Employees column
Manual Booking screens
Hover For More Insights
Simply hover over an employee’s name to see their full profile summary, including:
Shifts worked
Past shifts with this client
Experience in this position
Experience in this Area
Experience in this Area & Position
Rating by Client
Rating in this Position
Attendance rate
On-time rate
Tenure
Smart Visuals for Quick Decisions
Match Scores are color-coded to help you make quick decisions:
Red - Low match (0–25%)
Orange - Medium match (25–50%)
Green - Above average to high match (50–100%)
Each bar represents the employee’s standing relative to the average, giving you a clear visual understanding of who’s performing above or below the benchmark for this shift.
Smart Ranking now helps you save time by focusing only on top matches, make more data-driven booking decisions and ensure the right people are always in the right place.
Happy booking!
