Confirmation notifications are sent to ask your workers to confirm their attendance for a shift. These are especially useful when you need to verify availability in advance and ensure commitment to a scheduled event.
Sent to all workers booked for an event
Requires the worker to respond
Helps you track who’s actively acknowledging their shift
Reminders are sent as a push notification only, usually closer to the shift’s start time. Their purpose is to prompt attention and reduce no-shows by making sure the shift stays top-of-mind.
Sent to all booked workers
No action required from the worker
Used as a last-minute nudge
Best Practice: Keep It Simple
While the system allows you to send multiple confirmations and reminders, we recommend limiting it to few only.
Sending too many notifications can:
Confuse your workers
Cause them to ignore or overlook important updates
Feel like spam
Key Notes
Workers will receive both a confirmation request and a reminder for the same event. These notifications are independent of each other — responding to one does not affect the other.