All Collections
Employers' FAQ
My employee is experiencing difficulties with accessing the Ubeya app.
My employee is experiencing difficulties with accessing the Ubeya app.

Employer's FAQ

Updated over a week ago

First, please ensure that the phone number associated with the employee's account matches the one they are using to log in. Even a minor mistake can hinder the login process.

If the phone number is correct, kindly ask the employee to check their SMS folder for a confirmation code.

If the issue persists, inform them that they can reach out to us for assistance by utilizing the Support Chat.

Did this answer your question?