If you need to modify the email address of an admin, you will have to perform a few steps. First, make sure you are an Account Manager! Only those can preform this change.
Than, you need to remove the admin status, then edit the email address, and finally restore the admin status.
Here's a simple guide to help you through the process:
Go to the admin's profile.
Locate the three dots menu (referred to as "more") and choose the "Edit admin" option.
In the "Edit admin" screen, click on the bin icon to remove the admin status. Don't worry, this action only removes the admin status and not the entire employee profile.
Access the employee profile.
Modify the email address according to your preferences and click on "Save."
Access the employee profile again.
Select the three dots menu and choose the "Edit admin" option.
Choose the appropriate role for the admin (Branch Manager/ Account Manager)
Click on "Show privilege," select the desired privileges, and click on "Update."
By following these steps, you can add and manage admins within your account, ensuring smooth operations and delegation of responsibilities.