If you’ve been assigned as a Captain, it means you are trusted to act as the on-site manager during a shift or event. As a Captain, you’ll have extra responsibilities and permissions in the Ubeya app to help manage your team effectively.
What can a Captain do?
Captains can take on a variety of tasks directly in the app, including:
Checking workers in and out
Clocking workers in and out (depending on admin permissions)
Editing shift start and end times (depending on admin permissions)
Leaving payroll notes for workers
Rating and reviewing worker performance
Providing event-related feedback
Captain roles
There are three types of Captains that you can be assigned to:
Shift Captain
Responsible for all employees assigned to a specific shift
Area Captain
Oversees all shifts and employees within a specific area of an event
Multiple areas can be assigned to the same Captain
Event Captain
Responsible for all employees across the entire event, including all shifts and areas
Shift Task Captain
Can complete fillable Shift Tasks on behalf of employees during or after the event
Shift Tasks must be attached to the event for this option to be available
Manage Shift
On the shift page, you’ll find the Manage Shift button. This gives you access to report on and review the employees under your supervision.
When acting as a Captain, you may need to scan or present employees’ QR codes to clock them in or out, or to check them in and out of the shift. This ensures accurate tracking of attendance and shift times.
