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How to sign in using Multi-Factor Authentication?
How to sign in using Multi-Factor Authentication?

Multi-Factor Authentication provides your account with an additional layer of security. Learn how to use it here!

Updated over a week ago

In this article we'll review the Multi-Factor Authentication (MFA) flow when signing into Ubeya. MFA will require a unique code sent via SMS in addition to a user's personal password - for increased security over the platform and your data.

To active MFA for your account, get in touch through the support chat or by emailing

Once MFA has been activated, logging into Ubeya as an admin will include a few additional steps:

  • Type your email and password and then click on 'Log in'.

  • Assign a mobile number (including the country code) and then click on 'Setup'.

  • Type the code you received and then click 'Verify'. You can also click on 'Regenerate' to receive a new code.

Please note that after 5 failed authentication attempts, the account will be locked for 10 minutes.

A few notes:

  • If you are not receiving a code despite clicking on 'Regenerate', get in touch with us.

  • If an incorrect number was set to receive the code via SMS, contact us and we'll reset it for you.

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